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Shipping & Delivery Policy
At Visheshangal, every order is prepared with care using premium ingredients and traditional recipes. We strive to ensure your sweets and savouries reach you fresh and in perfect condition.
1. Shipping Locations
We currently ship across India.
Orders are dispatched from our production facility located at:
105H/5, Puthanatham Road,
Manapparai, Tamil Nadu – 621306,
India.
Delivery availability may vary based on courier service coverage and product type.
2. Order Processing Time
Retail & Online Orders
Orders are typically processed within 1–3 business days after successful payment confirmation.
Wedding & Seer Bakshanam Orders
Wedding orders, bulk orders, and custom Seer Bakshanam orders are prepared according to the agreed production and delivery schedule communicated during order confirmation.
All wedding orders require advance booking.
3. Delivery Timeline
Estimated delivery timelines vary based on the destination and courier service availability.
Most orders are delivered within 3–10 business days from the date of dispatch.
Please note that delivery timelines are estimates and may be affected by:
- Weather conditions
- Natural disasters
- Public holidays
- Transport disruptions
- Remote delivery locations
Visheshangal shall not be held responsible for delays caused by courier partners or circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
For wedding, bulk, and custom orders, shipping charges may be quoted separately based on delivery location, order volume, and packaging requirements.
5. Order Tracking
Once your order has been dispatched, tracking details will be shared via Email, SMS, or WhatsApp, wherever applicable.
Customers can use the tracking information to monitor the shipment status through the courier partner’s website.
6. Delivery of Perishable Products
As our products are food items, customers are requested to ensure someone is available to receive the shipment at the delivery address.
Visheshangal shall not be responsible for product quality issues arising from delayed acceptance, incorrect delivery information provided by the customer, or failed delivery attempts by the courier partner.
7. Contact Information
For shipping and delivery-related queries, please contact:
Email: info@visheshangal.in
Phone: +91 97519 75210
Website: www.visheshangal.in